This Privacy Policy applies to Customers’ facility technical data and information plus personal details gathered about their authorised Users.

Information Handling Practices


Personal: We usually collect personal information about individuals directly from those individuals or their authorised representative. We only collect personal information for purposes which are directly related to the collection of data for and the provision of information by ecoDATA  and only when it is necessary for or directly related to such purposes.

Technical: We only collect, process and host data provided by customer owned or sponsored equipment and/or provided by 3rd party supplier or systems when authorised by the customer in writing.

Use and disclosure

We only use information for the agreed purposes for which we collected it – purposes which are directly related to one of our functions or activities. We do not give technical information or personal information about an individual to 3rd parties. Customer information may be used as part of business sector and other studies or for benchmarking but always anonymously.

Data security

We take steps to protect the technical and personal information we hold against loss, unauthorised access, use, modification or disclosure, and against other misuse. When the information that we collect is no longer required, we destroy or delete it in a secure manner.

Access to your data

You can request the technical and personal information that we hold about you. Technical data can be downloaded at any time using our Export feature.  You can unsubscribe by using the ‘unsubscribe’ options noted in our emails.  

How to contact us 

For further information contact us at or alternatively you can write to us at PO Box 1670, Crows Nest NSW 1585, Australia.

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